Coronavirus Safety @ LUU

#Safety

Welcome back to your Union building

After a long lockdown and summer break, the LUU building is finally back open for business.

From 7 September, the Union building is back open for the new academic year. We’re so excited to welcome you back to your favourite campus bars, shops and cafes, which now come with shiny new digital services to make life that bit easier – including an order and pay app and LUU web app – luu.app – to direct you to all our online services. In our first few days alone we’ve taken more than 450 orders using the new app, and we can’t wait for even more of you to try it out.

We know that many of our students will still be feeling cautious about spending time in public spaces, but we’ve done all we can to ensure the health and safety of all students and staff in the LUU building.

Things are less daunting when you know what to expect, which is why we’ve outlined the steps we’ve taken to ensure your safety, as well as some of the ways things have changed in the building.

You can rest assured that we’ll be responding quickly to the Government’s guidelines as required – and if it’s not safe and legal to open, we won’t. Simple.

So, no pressure. Only come to see us when you feel relaxed and confident doing so – but we hope that we can reassure you that we’ve taken all the precautions we can. And remember – every penny of profit at LUU is reinvested into your student experience. See you soon!

What's open and when?

Bars, Cafes and Shops

Old Bar

Mon – Fri 11am – 10pm

Sat & Sun 12pm – 10pm

Book a table or just turn up.

Terrace

Mon – Fri 3pm – 10pm

Book a table or just turn up.

Common Ground

Mon – Fri 8am – 5pm

Bring along your reusable cup and save the planet whilst staying Covid safe! And if you’re missing Balcony’s stronger coffee blend you can still get your fix at Common Ground – just ask.

Scream

Mon – Fri 11am – 5pm

Co-op

Mon – Fri 8am – 9pm

Sat 10am – 9pm

Sun 11am – 5pm

 

Gear

Mon – Fri 9am – 5pm

Sat 10am-5pm

Click and collect available

Union Shop (with Collect+ drop off)

Mon – Fri 8am – 6pm

Sat 10am – 5pm

Pearls Bubble Tea

Mon – Fri 12pm – 4pm

Bayfields Opticians

Open by appointment only

Humpit

Open Mon – Fri 11am – 3pm

Wok & Go

Open Mon – Fri 11am – 9pm

Services

Help and Support are back in the building to answer your questions from 9-5 weekdays and 10-4 weekends.

The Advice team are still operating remotely from 9-5 weekdays, and you can speak to them on the phone or video chat. Get in touch with them here.

Joblink is back open to help you find work so you can earn as you learn.

Amazon Lockers located in Union Square are also back in use.

What safety measures are in place?

  • We’ve established a one way system around the building and our outlets to ensure visitors maintain a safe social distance. Plenty of signage has been added to make this as clear as possible.
  • Staff and students must wear a face covering inside the building. Whilst not compulsory, we’re also encouraging their use outside where a 2 metre distance cannot be maintained. Washable face coverings are available from security.
  • Hand sanitising stations have been set up around the building, including right at the entrance, and students and staff will be asked to use them regularly.
  • We have always been rigorous about our cleaning but have increased our deep cleaning and sanitisation around the building, including high-touch items like self checkout screens and door handles.
  • In our outlets we will be limiting customer numbers where needed to prevent overcrowding. Similarly, enclosed spaces like toilets will have limits on numbers.
  • We’ll be encouraging contactless payments to avoid the unnecessary touching of surfaces.
  • Each of our outlets will have hosts on hand to talk you through our new rules and processes and make sure you’re comfortable.
  • We’ve also got a new order and pay app accessible via QR code, so you can safely order and pay contactlessly from your phone.
  • Most of our staff are still working from home in order to minimise the number of people on campus.