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How We Can Help

Help & Support > How We Can Help
Image of advice office reception in LUU Foyer

Whatever it is, we're here to support you

Whether you’ve got an issue with your deposit, conflict with your housemates, exam results to appeal or financial worries, we can offer practical solutions. We are also here to support you through personal and emotional challenges.

We can help students with pretty much everything, but here are some key areas we’ve supported students with before:

  • Living in Leeds, staying safe and any house hunting or renting problems;
  • Exam support, appeal procedures or any aspect of studying at Leeds;
  • Postgraduate and international student specific queries;
  • Budgeting advice and financial support;
  • Mental health, relationship and addiction advice.

Check out our self help resources (hosted on an external site) on issues surrounding housing, employability, welfare, academic, crime, and money issues on our self help site.

We’ve also got dedicated sections for help around Covid-19 and general FAQs.

Our Services & Resources

Uni life is famously full-on, and sometimes it can all get a bit much. From classes and accommodation to money and mental health, things don’t always go according to plan. That’s where we come in.

Our advice team is here to offer independent, confidential, expert advice for free to all University of Leeds students. Our remit is wide, with no problem too big or small, so no matter the issue we’ll endeavour to help get it sorted.

In addition to our advice service, we have a fantastic Health and Wellbeing offering including events, a podcast (external site) and a Medium account (external site) full of insightful content, all created by our team of Health and Wellbeing Ambassadors.

 

A Do not disturb Help and Support sign outside an advice room in the LUU Foyer

Get in touch

If you can’t find a solution on our self-help pages, or you’d prefer to talk it through, our trained advisers are here for you.

Come and visit us in the Union building during our opening hours, give us a ring on 0113 3801 400 or send us an email.

We’re here for you in the LUU building during term time:

Monday – Friday: 9am-6pm

Saturday – Sunday: 12am-6pm

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Leeds University Union

Lifton Place, Leeds, LS2 9JZ.

0113 3801 400

Registered charity number: 1136742

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