For a landlord who has given you a great deal on your house, without sacrificing on the quality of the house! Summer rent discounts, no signing fee, extras written into the contract…what did you get?
Best small landlord
It’s easy to overlook landlords with only a few properties, but there are some brilliant ones out there. This is an award to recognize landlords who might not have a huge portfolio, but who still ensure that their tenants are looked after.
Please note: all complexes must be registered on the ANUK National Code. This is for the big halls of residence. It takes into account your overall experience in the complex: how safe you feel, how sociable it is, what amenities there are, how responsive the management team are to dealing with problems.
Best large landlord (managing agent)
An award for managing agents who have been exceptional in their services to tenants. Have you had a great experience, from the initial signing of the house all the way through to how they’ve dealt with your concerns? Nominate your agent if you think they’ve treated you fantastically.
The best house isn’t necessarily the one with the newest stuff. This award is for a house that you really love. Has it been nice and warm over winter? Does it have great décor? Is it just somewhere really homey? Whatever makes you love your house is what’s important.
Most responsive landlord
For landlords who have worked exceptionally hard to fix problems for their tenants, whether for repairs, lost keys or any other issues.
The standard for responsiveness is set out in the UNIPOL code – nominees must at the very least meet these criteria:
· Emergency repairs done within 24 hours of reporting
· Urgent repairs done within 5 days of reporting
· Non-urgent repairs done within 28 days of reporting
Knowledge award for safest house
Nearly 50% of burglaries happen through insecure houses. This is an award for a landlord who takes your safety seriously. How safe do you feel in the house? What are the security measures like on your house? Did the landlord give you extra safety information and advice?
Most socially responsible landlord
This is an award to be decided by local residents and councillors, for a landlord who has taken their responsibility to the city really seriously. What have they done to help the community?
* Please note, all landlords must be accredited by the UNIPOL Code of Standards to be eligible (more info here: http://www.unipol.org.uk/Leeds/COS/Full_COS/default.asp)